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Account Migration Timeline |
Thursday,
November 1, 2012 |
Premier America Credit Union Membership Agreements and Disclosures sent to members along with information about account changes. |
Week of
November 19, 2012 |
- Premier America ATM cards and Debit MasterCards® will be mailed to members.
- External Transfers will be disabled on November 23rd. November 26th is the last processing date for External Transfers.
- Continue to use your Telesis ATM or debit card. It will work through Friday, November 30th at 3 p.m.
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Activate your new card by Friday, November 30th.
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Monday,
November 26, 2012 |
Internal and Scheduled Transfers will be disabled at 4:00 p.m.
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Thursday,
November 29, 2012 |
Bill Pay within Telesis' Online Banking will be unavailable starting at 4:00 p.m.
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Friday,
November 30, 2012
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Last day of operation for the Chatsworth-Winnetka Branch located at 9301 Winnetka Avenue. This branch will be merged with the Chatsworth-Prairie Branch located at 19867 Prairie Avenue. |
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Friday,
November 30, 2012
There will be a short time where we must unavoidably limit some services in order to migrate account data.
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Friday, November 30th marks the official beginning of account migration.
- All Premier America branches will be closed on Saturday, December 1st. Shared branching will be unavailable as of 3:00 p.m. on November 30th and Saturday, December 1st.
- Online Banking and Business Online Banking will be unavailable starting the evening of November 30th. Starting Monday, December 3rd, Internet Banking services will be available at www.premier.org.
- Call-24 Telephone Banking will be unavailable starting the evening of November 30th. Starting Monday, December 3rd, Telephone Banking will be available at 800-772-4000.
- Account access will be limited to your new Premier America ATM or debit or credit card from Friday evening, November 30th through the morning of Monday, December 3rd.
- The Telephone Service Center will be available at 800-772-4000, Option 0, then Option 1, on Saturday, December 1st, from 8:00 a.m.-5:00 p.m. and on Sunday, December 2nd, from 12:00 - 4:00 p.m. Pacific Time.
- Normal account access will resume on Monday, December 3rd upon completion of account migration.
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Monday,
December 3, 2012
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Your first day to access all that Premier America has to offer.
- Premier America Branches will be open regular hours.
- Shared branching will be available.
- Telephone Service Center will be available at 800-772-4000, Option 0, Option 1, from 8:00 a.m. to 5:00 p.m. Pacific Time.
- Telephone Banking will be available at 800-772-4000.
- Online banking services will be available through Internet Banking at www.premier.org.
Visit www.premier.org to access Internet Banking and for more information about the exciting new products and services available to you. |
Monday,
December 31, 2012 |
- New look for your monthly paper statement or eStatements.
- eStatements available in Internet Banking at www.premier.org.
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